Privacy Policy
Last updated: November 2026
MaxBoys (“MaxBoys,” “we,” “us”) operates this website and the auto repair shop in Bayamón, Puerto Rico. This policy explains what information we collect, how we use it and the choices you have.
Information you give us
When you schedule service, track a repair or contact us, we may collect your name, mobile phone number, email address, your vehicle's year, make, model and engine, a description of the problem, your appointment details and whether you want your vehicle picked up. If you apply for financing, your application is handled by the financing provider under its own privacy policy.
Information collected automatically
Our hosting provider records standard server logs, such as IP address, browser type, the pages requested and the date and time. This website does not use advertising trackers, analytics cookies or social media pixels. Your browser may store your service order number on your own device so you can find your repair again; you can delete it by clearing your browser's site data.
Cameras in the shop
Service areas of the shop are recorded by video cameras. Video may be shown to the customer whose vehicle is in the bay and to our staff, and it may be used for security and quality purposes. Please do not enter service areas without permission from our staff.
How we use information
- To schedule, perform and follow up on your service.
- To call or text you about your appointment, estimate, repair status or warranty.
- To keep service and warranty records.
- To protect our customers, staff and business, and to comply with the law.
Text messages
If you give consent when scheduling, we may call or text the number you provide about your appointment and repair. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts or HELP for help. Consent is not a condition of purchase. We do not sell your phone number or share it with third parties for their marketing.
How we share information
We do not sell your personal information. We share it only with service providers who help us run the website and the shop, such as hosting, messaging and towing providers; with a financing provider if you ask us to; and when the law requires it.
How long we keep it
We keep service records for as long as needed to provide service, honor warranties and meet legal and accounting obligations.
Security
This website uses encrypted connections (HTTPS). No system is completely secure, so please do not send sensitive information such as card or Social Security numbers through website forms.
Your choices
You may ask us to access, correct or delete your personal information, subject to records we must keep by law. Call us at (787) 433-1355.
Children
This website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
MaxBoys, Bayamón, PR 00959. Phone: (787) 433-1355.